Photo of Abby Covert

Democratizing IA with Abby Covert

June 30, 2018 by UX-RADIO

In this podcast, Abby talks about democratizing IA – Making IA approachable and useful to people in all walks of life. Abby’s legacy will likely be taking IA out of the box and making it something that anyone can get value from because after all, IA makes the world a clearer place!


  • 1:00 – How Abby got started in IA
  • 4:00 – IA Heuristics 
  • 6:00 – What are the biggest challenges teaching IA?
  • 9:30 – Writing How to Make Sense of Any Mess
  • 14:45 – What are the biggest challenges in the field of UX?
  • 17:20 – Controlled vocabularies
  • 20:24 – World Information Architecture Day
  • 25:40 – How do you approach Ethics and design?
  • 28:00 – How is it working remote at Etsy
  • 29:35 – What are your favorite software tools these days?
  • 31:00 – What advice would you give to people getting into IA?
  • 32:00 – As an experienced practitioner, what is the best advice you’ve received?  
  • 33:00 – What would you like your legacy to be? 



Abby Covert (also known under the pseudonym, Abby the IA) is an information architect at Etsy. She’s the author of “How to Make Sense of Any Mess” and invented World IA Day – a global annual celebration of IA. She teaches information architecture at The School of Visual Arts and General Assembly NYCAbby also served as the president of the Information Architecture Institute, a global non-profit membership organization focused on empowering IA leadership. In this episode Abby talks to us about her goal to democratize IA.