JJ Kercher has 20 years of experience as a designer and product strategist. She is currently the Head of Customer Experience for Real Estate at AppFolio, where she leads a team of designers and researchers passionate about creating excellent customer interactions. AppFolio’s Customer Experience ...
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Dorelle Rabinowitz leads the Global Design Community of Practice at PayPal, driving the creation of tools, frameworks and methodologies to support meaningful and cohesive end-to-end customer experiences, while fostering an atmosphere where strong design thinking and high design quality are expected ...
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In this podcast, Abby talks about democratizing IA – Making IA approachable and useful to people in all walks of life. Abby's legacy will likely be taking IA out of the box and making it something that anyone can get value from because after all, IA makes the world a clearer place!1:00 – How Ab ...
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With over 15 years of experience, Margot Dear is definitely someone to pay attention to. She radiates beams of wisdom and kindness, applies hard work and intuition to her strategy and process all while she mentors the UX community. In this episode hosts Lara Fedoroff and Chris Chandler talk with ...
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Dorian Taylor has been designing and creating custom information infrastructure since 1999. He says that Infrastructure is all that dull plumbing that makes the world actually function. It's dull because when it's working, it's invisible. Dorian's overall goal is to lower the friction between peop ...
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Eliminating Bad Design

In this episode, you’ll hear about how Jared wrote some of the first personal computer software for office space systems, the backstory of creating his businesses, and some advice for designers just getting started.Welcome to UX-radio, the podcast that generates collaborative discussion about info ...
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Simplifying user experiences when designing digital tools and applications might not be as easy as you think. Giles Colborne has been designing interactive user experiences since the early 1990s and he shares some meaningful insights about making design 'simple'.Welcome to UX Radio, the podcast th ...
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Don Norman wrote Design of Everyday Things in 1988. Now, 25 years later, he revised it. This podcast is a reflection on the many changes that have taken place in the industry in these 25 years -- what has stayed the same and what has changed. And what does Don foresee for the next 25 years: what wi ...
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How to Design Contextual Research

Welcome to UX Radio, the podcast that generates collaborative discussion about information architecture, user experience, and design.Today's spotlight is on Kendra Shimmell, managing director of Cooper. As an educator and designer, Shimmell is at the forefront of product strategy, design, and busine ...
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In this episode we are pleased to introduce you to Whitney Quesenbery who has contributed impressive value to the field of user experience and research. She's written three books, the last entitled "A Web for Everyone: Designing Accessible User Experiences, with Sarah Horton. this book builds ...
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