UX-Radio with guest Dr. Marcia Bates about How Search Really WorksIn this episode, Dr. Marcia Bates talks about her recommendation to enrich search with recognition over recall.1:00 Understanding the search for information20:10 Human in the Loop24:00 Google Story29:54 Information Seeking and Use30:1 ...
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JJ Kercher has 20 years of experience as a designer and product strategist. She is currently the Head of Customer Experience for Real Estate at AppFolio, where she leads a team of designers and researchers passionate about creating excellent customer interactions. AppFolio’s Customer Experience ...
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Dorelle Rabinowitz leads the Global Design Community of Practice at PayPal, driving the creation of tools, frameworks and methodologies to support meaningful and cohesive end-to-end customer experiences, while fostering an atmosphere where strong design thinking and high design quality are expected ...
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If you have spent anytime in the Los Angeles tech community, you’ve probably heard of Bernadette Irizarry. She started her Design consultancy, Velvet Hammer back in 2003, and has since then developed award-winning products and experiences for several well-known brands. In this episode she talks ...
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In this podcast, Abby talks about democratizing IA – Making IA approachable and useful to people in all walks of life. Abby's legacy will likely be taking IA out of the box and making it something that anyone can get value from because after all, IA makes the world a clearer place!1:00 – How Ab ...
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Angel Anderson is a seasoned UX design leader and business strategist who left her VP, User Experience Director position at Crispin Porter + Bogusky to found and run her own startup, NailSnaps. Now as CEO, Angel is responsible for scaling NailSnaps to be an international success and truly loved by ...
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With over 15 years of experience, Margot Dear is definitely someone to pay attention to. She radiates beams of wisdom and kindness, applies hard work and intuition to her strategy and process all while she mentors the UX community. In this episode hosts Lara Fedoroff and Chris Chandler talk with ...
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Lynn Boyden is an Information Architect at USC Information Technology Services. She also teaches Information Architecture at UCLA’s library school and is co-founder of LA UX Meetup, the largest local meetup for UX Professionals in the country.In this episode hosts Lara Fedoroff and Chris Chandler ...
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Content as Conversation

Ginny Redish is a world-renowned specialist in plain language, writing for the web and user experience (UX) research and design. She set up one of the first independent usability test laboratories in North America and is the author of Letting Go of the Words—Writing Web Content that Works. In this ...
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Marianne Sweeny is a well-known Search Information architect, SEO and user experience designer. Many moons ago she started advocating the relationship between information architecture, user experience and search engines. Her charming wit and intellect make her a sought after speaker at many conferen ...
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