Photo of Stacy Surla

The UX of the US with Stacy Surla

August 28, 2019 by UX-RADIO

UX-Radio presents The UX of the US with Stacy Surla

Stacy’s background in government settings is fascinating. From a government perspective, she shares how new projects get approved, what agile looks, ethnographic research, determining stakeholders and her legacy.

Show Notes

  • 11:55 Field Research in the US government
  • 16:09 Who approves work for improving UX, a suite of tools or beyond that at an agency level?
  • 28:39 Ethical design
  • 32:08 Advice for Mid-level UX’ers who want to advance their career
  • 34:43 Legacy of creating a different way to work

    • More About Stacy

    Stacy Surla is the Vice President of MetaMetrics based in Washington D.C.

    Her career spans more than 30 years, with a concentration on bringing about human-centered transformation in not-for-profit and government settings. Stacy’s has proven expertise in customer experience, user experience, digital strategy, knowledge management, content strategy, information architecture, and multi-channel service design.

    She’s worked with the Departments of Agriculture, Defense, Health and Human Services, Justice, Veterans Affairs, U.S. Agency for International Development, and the White House.

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