Dan Brown believes that design work is fraught with conflict. Some is good, moving the project forward, and some is bad, stalling progress. Either way, most designers find themselves ill-equipped to deal with the variety of conflicts that arise. They lack the skills necessary to ensure their conflic ...

Eric Reiss, CEO of the FatDUX Group, is an expert at communicating with executives about how design can improve return on investment (ROI) . It’s no surprise that Eric's exposure to a variety of industries has helped him build a deep understanding of the tangible value of design. In this interview ...

Those bastards! Why can’t they see that a great user experience IS good business? How frustrating is it to be able to see project and product quality sidelined because you can’t translate the value into an algorithm that can predict success in decimal points?What if I told you those bastards a ...