JJ Kercher has 20 years of experience as a designer and product strategist. She is currently the Head of Customer Experience for Real Estate at AppFolio, where she leads a team of designers and researchers passionate about creating excellent customer interactions. AppFolio’s Customer Experience ...
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Lynn Boyden is an Information Architect at USC Information Technology Services. She also teaches Information Architecture at UCLA’s library school and is co-founder of LA UX Meetup, the largest local meetup for UX Professionals in the country.In this episode hosts Lara Fedoroff and Chris Chandler ...
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