Dorian Taylor has been designing and creating custom information infrastructure since 1999. He says that Infrastructure is all that dull plumbing that makes the world actually function. It's dull because when it's working, it's invisible. Dorian's overall goal is to lower the friction between peop ...

You might know of Christina Wodtke from her best-selling book, Information Architecture:  Blueprints for the Web. She’s spoken on the topic of the human experience in information spaces at conferences worldwide, currently consults and teaches at Stanford and California College of the Arts. She’ ...

Dan Brown believes that design work is fraught with conflict. Some is good, moving the project forward, and some is bad, stalling progress. Either way, most designers find themselves ill-equipped to deal with the variety of conflicts that arise. They lack the skills necessary to ensure their conflic ...

Those bastards! Why can’t they see that a great user experience IS good business? How frustrating is it to be able to see project and product quality sidelined because you can’t translate the value into an algorithm that can predict success in decimal points?What if I told you those bastards a ...